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Our
Store Policies
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We
accept all major credit cards, paypal, money orders, and checks. Your
satisfaction is 100% guaranteed or your money back (minus shipping
charges incurred).
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Your order will ship out within 2 - 4 working days. Orders placed over the weekend ship out
on Monday and Tuesday.
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All
orders are insured for damage. If your order is damaged in shipping
we will file the claim for you with the shipping company and send
you out a replacement product right away.
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Our
online ordering system uses a totally secure server to transfer your
data, it cannot be intercepted. To use it just click on "ORDER"
next to a product and follow the easy to use instructions. If you would
prefer to order by phone please call us toll free at (866)
468-3434
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We
will never furnish any of your personal information to any persons or
other organizations.
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All our products are 100% guaranteed to satisfy you. If not satisfied, return product(s) within 15 days of receipt in original condition for an exchange or refund (Less shipping costs incurred). Returned didgeridoos that have our free shipping offer will be refunded the cost of the didgeridoo minus the original shipping charges incurred.
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For
orders within the United States:
Our online Internet store will display all shipping options and
calculate costs when you check out. Didgeridoos with a 4-7 day U.S.
delivery have a shipping cost of $11 - $35 depending on size and
weight. Express shipping options are available if you need something
in a hurry.
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For
orders outside the United States: Shipping
cost is $25 - $75 for 5-10 day delivery depending on size and weight.
The item then has to clear your countries customs department. This
can take another 10-15 days depending on how busy they are. There
also may be additional International customs clearance charges or
taxes that your Country may charge you upon delivery. Contact us
before ordering a didgeridoo. We may not be able to ship a didgeridoo
to your country due to shipping size restrictions. We are not responsible
for any International customs charges or taxes that your Country
may charge you upon delivery of your product(s). Click
here if you need a Currency Conversion.
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